Wednesday, November 10, 2010

How to Disagree with Your Boss

Daniel 1:8-14

Grumbing and complaining get a bad rap as people think about how to live as Christians. But there's a difference between the grumbling that angered God as the Israelites wandered in the wilderness and complaints/suggestions that are designed to improve your workplace or help you to do your work more effectively. Most of us have experienced those times in our work where we could do our job more efficiently or more satisfyingly if it wasn't for this particular policy. Or maybe you've had the experience of dealing with a boss that was unaware of some habit or practice that he or she did that was really holding the organization back. In those moments, you have a choice: Disagree or remain silent. And if you disagree, you have another choice regarding how you disagree. Do you say something to your supervisor or vent to your coworkers? Do you present a solution to the problem or make sarcastic comments?

I've posted before about the importance of honest disagreement in organizations, and I've encouraged supervisors to listen to employees' dissent. Daniel gives more details in terms of how to do so. Daniel and his friends have been taken from Judah and brought to Babylon, to the king's court. They are told to eat rich foods so that they will appear healthy, but Daniel doesn't want "to defile himself." So look what he said to his overseer. First, Daniel 1:8 says that he "asked for permission." That means that he was probably pretty humble as he disagreed with the supervisor. Second, he was dissenting from the right motives, in this case, faithfulness to God. It wasn't to get ahead. That's important. Third, he recognized his supervisor's goals and sought to match his own goals with those of his supervisor's. That's too important to overlook. The overseer explains what he needs to accomplish in verse 10. Then, in verses 11-14, Daniel explains how both he and the overseer can get what they want.

That's three keys to dissenting in the workplace. First, be humble. That automatically rules out sarcasm and threats. Remember to respect your supervisor. Second, dissent from the right motives, which generally will exclude selfishness. That doesn't mean that you can't pursue personal benefits. Maybe it just limits you to not pursuing personal benefits at the expense of others. Third, recognize the organization's goals and your supervisor's goals and try to frame your dissent in such a way that it accomplishes what you want and what he/she wants.

Dissent can help an organization to grow. Don't be afraid to disagree. But there is a right way and a wrong way to do so. Friday's post will continue to explore what Daniel says about healthy dissent.

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